Frequently Asked Questions
Product Information
What is meditative art, and how does it work?
Meditative art is a mindful practice that combines creativity with relaxation. Our kits include step-by-step guides, journaling prompts, and guided meditations to help you quiet your mind, ease stress, and tap into your creativity without pressure.
What’s included in each kit?
Each kit varies, but generally includes high-quality materials such as paints, clay, brushes, carving tools, and instructions. Our Deluxe Meditative Clay Kits and Paint-by-Number Kits also come with guided meditation and journaling prompts.
Are the paints and clay non-toxic and safe for children?
Yes! We prioritize safe, non-toxic materials that are suitable for all ages. However, some tools may not be appropriate for very young children, so adult supervision is recommended.
Do you offer digital guides or videos with the kits?
Yes! Many of our kits include access to exclusive guided meditations and video tutorials. You’ll receive a link with your purchase.
Can you provide more information about the air-dry clay?
Our air-dry clay is high-quality, easy to mold, and dries naturally without the need for a kiln. It’s perfect for beginners and experienced artists alike. Once dry, it can be sanded, painted, and sealed.
Is the clay water-resistant once it’s dry and painted?
While the clay can be sealed for some resistance to moisture, it is not fully waterproof. We recommend using a waterproof sealant if you want to add extra protection, but it should not be submerged in water.
Is the clay food-safe or dishwasher safe?
Because air dry clay is designed to create pieces that are decorative and not functional, air-dry clay is not food-safe. We do not recommend using it for any food or drink-related purposes. It also is not dishwasher-safe, microwave-safe, and oven-safe
Do you kiln the creations in your own oven afterward?
No, air-dry clay does not require a kiln or oven. It hardens naturally at room temperature. Baking it in an oven will not improve its durability and may cause cracking.
Ordering & Shipping
Where do you ship, and how long does delivery take?
We ship within the U.S. and internationally. Orders typically ship within 2–5 business days, with delivery times varying based on location.
Do you offer international shipping?
Yes! Shipping rates and times will vary depending on the destination. International customers are responsible for any customs fees.
Can you ship earlier or offer rush shipping?
We do our best to process orders quickly. If you need expedited shipping, please contact us before placing your order, and we’ll do our best to accommodate your request.
How much does shipping cost?
Shipping costs are calculated at checkout based on location and order size. We also offer free shipping on orders over $50 within the U.S.
Can I track my order?
Yes! You’ll receive a tracking number once your order ships.
What should I do if my order arrives damaged or incomplete?
Please reach out to us within 7 days of receiving your order with photos of any damage. We’ll be happy to assist with a replacement or refund.
I entered the wrong address. Can I change it?
If your order has not yet shipped, we can update your address. Please contact us as soon as possible with the correct information. If the order has already shipped, we are unable to make changes, and you may need to contact the carrier for assistance.
My order hasn’t arrived. Who should I contact?
First, check your tracking information to see if there are any delays. If your order appears lost or hasn’t been updated for several days, contact us at support@breathepeople.com, and we’ll assist in locating your package.
Returns & Refunds
What is your return/exchange policy?
We accept returns within 30 days of purchase for unused and unopened items. Customers are responsible for return shipping costs unless the item was damaged or incorrect.
How do I initiate a return?
Email us at connect@breathepeople.com with your order number and reason for return, and we’ll guide you through the process.
Do you offer refunds if I change my mind?
If your item is unused and in its original packaging, we can process a refund upon return. Shipping fees, both to you and upon return, are non-refundable.
Wholesale & Bulk Orders
Do you offer bulk pricing for retreats, workshops, or businesses?
Yes! We love working with businesses and wellness practitioners. Contact us at hello@breathepeople.com for bulk order discounts.
Can I customize kits for corporate gifting or events?
Absolutely! We offer custom branding and tailored kit options for special events, retreats, and corporate wellness programs.
How do I become a wholesale partner?
You can find everything you need in our wholesale section. Reach out to us with your business details, and we’ll provide information on wholesale pricing and partnership opportunities.
Workshops & Guided Meditations
Do you offer virtual or in-person workshops?
Yes! We host both virtual and in-person creative wellness workshops. Check our events page for upcoming sessions.
How can I access guided meditations for my kit?
Each kit includes a QR code or link to access guided meditations and journaling prompts.
Can I book a private session for a group?
Yes! We offer private sessions for groups, retreats, and corporate wellness programs. Contact us for availability.
Sustainability & Ethical Practices
Are your materials eco-friendly?
Yes! We strive to use sustainable, responsibly sourced materials whenever possible.
How do you ensure ethical sourcing?
We partner with suppliers who uphold ethical labor practices and prioritize sustainable production.
How can I recycle or repurpose leftover materials?
We encourage creative reuse! Check our blog for DIY ideas on repurposing clay, paint, and packaging.
Customer Support
How can I contact customer service?
Email us at support@breathepeople.com or use our contact form. We are a lean team and do our best to respond within 1–2 business days.
What are your business hours?
We’re available Monday–Friday, 9 AM–5 PM PST.
Do you have a live chat option?
We’re working on adding live chat to our website soon!
Still have questions? Reach out at support@breathepeople.com—we’d love to hear from you! 💙